Customer service is better in cash-pay practices

customer service is better
One of my patients came in the other day to receive Botox/Xeomin for her forehead wrinkles right after her ObGyn appointment in the same building. She related a story to me of how terrible the customer service was at the front desk of the Ob’s office and how it’s so much better in our office. Upon hearing this, I immediately knew why the customer service...
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Thank God I didn’t buy bots, followers and likes!

buy bots followers and likes
If you’re on social media, and Instagram more specifically, you may have been recently called out! Exposed! Embarrassed! Starting back in November of 2018, Instagram began removing likes and followers that seemed fake. As in, the likes and followers were the work of purchased automated bots or apps that didn’t represent real people. Instagram doesn’t like inauthenticity and doesn’t want you to buy bots followers...
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Breast lift or implants or both [video]

breast lift or implants
Do you have droopy breasts? Do you need a breast lift or implants? Maybe both? Keep reading to understand your options. And keep in mind, you don’t have to have implants…but you may want them!   Breast lift or implants? When a patient has droop to their breasts, they know it because the nipple has dropped below the IMF or inframammary fold. This is the...
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Silicone, Saline and Structured (Ideal) Breast Implants

You have options when it comes to breast augmentation. Now you can choose from silicone, saline or structured breast implants. Continue reading to understand the differences.   Breast implants: Know your options Even though you may be more familiar with silicone and saline, we’ll still review these. Silicone implants are sturdier and stronger than they were in the past.   In the 1990’s there was......
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Can you do a hysterectomy and tummy tuck at the same time? [video]

hysterectomy and tummy tuck
Combination procedures are nothing new. Breast augmentation with a tummy tuck is a mommy makeover. Facelift with upper eyelid lift for facial rejuvenation. But combining procedures between completely different specialties is less common. In this case, we’re referring to a hysterectomy and tummy tuck. This is a potential combination procedure.     Combining a hysterectomy and tummy tuck As a woman gets older, she may...
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3 ways to publish your prices with BuildMyBod Health [video]

publish your prices
It’s official! Price transparency in healthcare is closer to reality. President Trump released new rules requiring hospitals to publish their charges and negotiated rates. You may be thinking, “oh this doesn’t affect me! It only affects hospitals and their employed physicians.” But make no mistake, this affects all physicians. Including those providing outpatient services! You may also be thinking, “that’s too complicated because of different insurers and negotiated...
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Don’t offer specials. Offer commitment instead!

specials
It’s that time of year again for plastic surgeons and other cosmetic physicians: running specials! And even though it’s tempting, try to avoid them. Don’t get me wrong, specials aren’t the most awful thing a doctor can do. But if they’re run too often, or their timing is too predictable, then the patient loses that sense of urgency and will wait until the next time...
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The Skinny BBL (Brazilian Butt Lift)

skinny bbl
As plastic surgeons, we hear it from patients all the time…do I have to gain weight for a Brazilian Butt Lift (BBL). For those not familiar, a BBL is a procedure wherein your plastic surgeon takes fat from the torso via liposuction and injects the fat back into the buttocks. And the answer is “no,” you don’t have to gain weight. You can get great...
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